Thanksgiving Holiday Hours

Wednesday, November 21 at 09:00 AM
Category: Arvest News

In observance of Thanksgiving, all Arvest Bank branches will be closed Thursday, Nov. 22. We will be open for normal hours on Wednesday, Nov. 21 and Friday, Nov. 23.

For your convenience, you can bank 24/7 using: 
• An ATM near you
• Arvest Go Mobile App
• Arvest Online Banking with BlueIQ™ 
• 24-Hour Account Info Line 
Have a safe and Happy Thanksgiving!

Tags: Arvest, Holiday Hours, Hours
 

Arvest Bank Ends SBA Fiscal Year as a Loan Production Leader

Friday, November 09 at 08:00 AM
Category: Arvest News

Arvest Bank continued to be a top U.S. Small Business Administration (SBA) lender within its footprint in 2018, based on loan production.

That’s based on data for the SBA fiscal year ending Sept. 30. In Arkansas, for example, Arvest was the No. 1 SBA lender for the fifth consecutive year, based on its number of 7(a) loan approvals. Arvest made 64 such loans, totaling more than $27.2 million.

In Oklahoma, Arvest made 37 loans totaling more than $30.4 million. That ranks second in the state in terms of both number of loans and total loan volume.

Arvest also ranked among the top 10 in number of SBA loans made in eastern Kansas and western Missouri, according to the Kansas City District Office. Arvest’s 18 loans totaled more than $6.1 million.

“We are proud to continuously rank favorably when it comes to helping small businesses via SBA loans,” Arvest SBA loan manager said. “We are grateful that so many of our customers trust Arvest to help them with these transactions. Small businesses are the backbone of many of our communities, and we take pride in doing everything we can to help them.”

SBA 7(a) loans are its primary means for helping startup and existing small businesses deal with a variety of general business purposes, and Arvest remains an SBA-preferred lender, meaning the process is streamlined for applicants. Small business owners who need to explore financing options should talk to an SBA-approved lender who can offer them a complete range of available options. 

Tags: Arvest
 

Branches Closed for Veterans Day, Monday, Nov. 12, 2018

Tuesday, November 06 at 02:00 PM
Category: Arvest News

In honor of Veterans Day, all Arvest branches and the Customer Service line will be closed on Monday, Nov. 12, 2018. We'll resume normal hours on Tuesday, Nov. 13.

For your convenience, you can bank 24/7 using:

 

Tags: Holiday Hours
 

Arvest Mortgage Sets Purchase-Money Record

Thursday, November 01 at 02:00 PM
Category: Arvest News

Arvest Bank announced today its mortgage division has originated more than $1 billion in purchase-money mortgage loans in 2018, the third time it has done so in its history.

Arvest hit the $1 billion mark on Sept. 26, more than three months earlier than the previous two times it reached that milestone. Purchase-money loans are used to buy a home, as opposed to refinances and other types of loans.                       

“Home sales are driving the majority of our mortgage business this year, and reaching this $1 billion milestone has been even more remarkable given the rising interest rates and the housing inventory issues in some of our markets,” said Steven Plaisance, president and chief executive officer of Arvest’s mortgage division.

Arvest regularly originates more than $1 billion in mortgage loans – both purchase-money and refinances – having done so earlier in 2018 for the 16th consecutive year.

“Our team of mortgage professionals – from the start of your home loan process through servicing those loans long after you close it – are well-qualified to handle all the unique needs we see on a day-to-day basis,” Plaisance said. “Our mission statement of ‘People helping people find financial solutions for life’ is central to the mortgage services we offer and the team we build to execute those services.”

As of Sept. 26, Arvest had closed a total of 5,519 purchase-money loans with total loan value of $1,002,521,772. As of the same date in 2017, Arvest had closed 4,938 purchase-money loans with total loan value of $857,159,409. This year’s numbers represent an 11.7 percent increase in number of loans and a 16.9 percent increase in volume.

“We are privileged to work with so many Realtors®, brokers, builders and other housing professionals in all of our markets,” Plaisance said. “Being available to all of them and offering a variety of mortgage solutions for all of the communities we serve benefits everyone involved.”

Arvest is unique among most local lenders in that it services 99 percent of its mortgage loans, meaning that customers make their payments to Arvest and deal with Arvest for any needs after their loan closes.

Tags: Arkansas, Arvest, Kansas, Missouri, Mortgage, Oklahoma
 

Community Banks Combine Digital Experience and Personal Touch in Mortgage Application Process

Friday, October 19 at 08:00 AM
Category: Arvest News

It’s no secret a majority of prospective homebuyers use the internet to search for a home. What may surprise some, however, is how many mortgage customers now submit their application digitally.

According to a 2017 J.D. Power study, both purchase and refinance customers cite online/website as the most frequent method of submitting a mortgage application. The 43 percent who did so in 2017 represented a jump from just 28 percent in 2016.

Those numbers – representing consumer preferences for how they want to do business – are part of the reason community banks have begun empowering their customers with online and mobile mortgage application tools. These tools allow consumers to have more control of how, when and where they apply for a mortgage.

At Arvest Bank, for example, a recently updated online mortgage platform and a newly launched mobile app give mortgage customers the ability to act quickly in a real estate market marked by low inventory and heightened competition among buyers.

“Today’s consumer prefers a streamlined process, so we’re delivering those efficiencies in the area of mortgage loan applications,” said Steven Plaisance, president and CEO of Arvest’s mortgage division. “Through the Arvest Home4Me mobile app, loan applicants can submit the necessary documents for prequalification in the first few screens of the app. The app populates the data into the system for a loan officer to review, then we contact the applicant and complete the request.”

Similarly, Arvest utilizes an online mortgage platform developed by Ellie Mae that allows borrowers to research rates and types of loans, and to submit an application electronically.

“Leveraging technology is no longer an option for local banks,” Plaisance said. “It’s a must.”

Despite the mortgage customers’ increased preference for a digital experience, though, community banks still offer the kind of personalized service customers crave. That sentiment is reflected in the J.D. Power study, as it indicated satisfaction among customers applying online/via website declined by 18 points year-over-year.

“It’s important that these self-serve conveniences are available for those who want that option,” Plaisance said. “At the same time, though, some customers may still want to tap into the expertise our local mortgage experts can offer. What we’ve really tried to do is create a hybrid approach that allows the consumer to choose what works best for their unique situation.”

Tags: App, Arvest, Home4Me

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